Bag {
0
}

No products in the cart.

Bag {
0
}

No products in the cart.

UPDATED MARCH 04TH, 2021

This Privacy Policies describe the Company (The Company referred to PROX TECHNOLOGY SDN. BHD., No.28, Jalan Damai Utama, Taman Industri Damai Plus, Off Jalan Kluang, 83000 Batu Pahat, Johor Darul Takzim, Malaysia.) policies and procedures on the collection, use and disclosure of the User (The User referred to individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.) information when User visiting the Website (The Website referred to ARUMN, accessible from https://arumn.com/).

PROX understand User care about how their information is used and shared, and the company appreciate User trust. The information collected is used to communicate with customers about the company products, services and promotions.

By accessing, browsing or otherwise using this Website, User confirm that have read, understood and agree to this privacy policy.

COLLECTING, USING AND DISCLOSURE OF USER PERSONAL DATA

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

DEVICE INFORMATION

We collect Device Information using the following technologies:

  1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
  3. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
DEVICE INFORMATION

While using PROX services, the Company may ask User to provide certain personally identifiable information that can be used or for identification purpose. Personal identifiable information may include, but not limited to:

  1. Email address
  2. First name and last name
  3. Phone number
  4. Full address
USE OF PERSONAL DATA

The Company may use User Personal Data for the following purposes:

  1. To provide and maintain the website, including to monitor the usage of the website.
  2. To manage User Account: to manage registration as a User of the website. The Personal Data provided can give User access to different functionalities of the website that are available to a registered User.
  3. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services that User have purchased or of any other contract with the Company through the website.
  4. To contact User: enable to contact User by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  5. To provide User with news, special offers and general information about other goods, services and events which the company offer that are similar to those that user have already purchased or enquired about unless user have opted not to receive such information.
  6. To manage User requests: to attend and manage User requests to the Company.
  7. For other purposes: the Company may use User information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns and to evaluate and improve the website, products, services, marketing and User experience.

The Company may use User Personal Data for the following purposes:

  1. With Service Providers: the Company may share User personal information with Service Providers to monitor and analyse the use of website and/or to contact User.
  2. For business transfers: the Company may share or transfer User personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of the business to another company.
  3. With Affiliates: the Company may share User information with affiliates, in which case the company will require those affiliates to honour this Privacy Policy. Affiliates include the parent company and any other subsidiaries, joint venture partners or other companies that the Company control or that are under common control with the Company.
  4. With business partners: the Company may share User information with business partners to offer User certain products, services or promotions.
  5. With other users: when User share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If User interact with other users or register through a Third-Party Social Media Service, User contacts on the Third-Party Social Media Service may see User name, profile, pictures and description of activity. Similarly, other users will be able to view descriptions of User activity, communicate with User and view User profile.
  6. With User consent: the Company may disclose User personal information for any other purpose with User consent.
USE OF PERSONAL DATA

The Company will retain User Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. The company will retain and use User Personal Data to the extent necessary to comply with company legal obligations (for example, if company are required to retain User data to comply with applicable laws), resolve disputes, and enforce the legal agreements and policies.

TRANSFER OF PERSONAL DATA

User information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of user state, province, country or other governmental jurisdiction where the data protection laws may differ than those from user jurisdiction. User consent to this Privacy Policy followed by submission of such information represents the agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that User data is treated securely and in accordance with this Privacy Policy and no transfer of User Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of User data and other personal information.

DISCLOSURE OF PERSONAL DATA

The Company may disclose User Personal Data in the good faith belief that such action is necessary to:

  1. In response to valid requests by public authorities (e.g. a court or a government agency)
  2. Comply with a legal obligation
  3. Protect and defend the rights or property of the Company
  4. Prevent or investigate possible wrongdoing in connection with the website
  5. Protect the personal safety of user of the website or the public
  6. Protect against legal liability
SECURITY OF PERSONAL DATA

The security of User Personal Data is important to the company, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While the Company strive to use commercially acceptable means to protect User Personal Data, the company cannot guarantee its absolute security.

LINK TO OTHER WEBSITES

The Company website may contain links to other websites that are not operated by the Company. If User click on a third party link, will be directed to that third party’s site. The Company strongly advise User to review the Privacy Policy of every site visited.
The Company have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

PRIVACY POLICY UPDATES

The Company may modify and update this Privacy Policy from time to time to better serve to the User without personal/direct notice to inform the User.
User are advised to review this Privacy Policy periodically for any changes on this page by tracking the update with referring to the “updated date” at the top of this page.

CONTACT US

If User have any questions about this Privacy Policy, please contact us by email to order@arumn.com.

SHIPPING POLICY
  1. All shipments are currently available within Malaysia only. For International shipments please do contact us at order@arumn.com.
  2. If the packaging seal is opened or damaged during the delivery, please DO NOT accept the parcel.
  3. If you are not available at the delivery address to receive your purchased orders, please do contact the courier service provider with a stipulated timeframe for next delivery or pick up arrangement.
  4. If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
  5. The Company uses standard packaging materials for all orders.
  6. ​The Company only delivers each purchased order to One (1) delivery address within Malaysia only. No split shipment is available for the same order.
  7. You would not be able to trace the order delivery status through the Company website.
  8. Please trace your goods with courier tracking information through the courier’s service website or email to us for a follow-up.
Shipping Lead Time
  1. All orders are processed and dispatched from Monday to Friday, excluding weekends and public holidays.
  2. Readily available stocks will be posted on the next working day (except weekends and public holidays) upon full payment received.
  3. If the Company is experiencing a high volume of orders or during peak online sales promotion periods and festive seasons, shipments may be delayed by a few days. Please allow
    additional days in transit for delivery and/or any unforeseen circumstances.
Shipping Charges

Final shipping charges for your order will be calculated and displayed at checkout based on order quantity and shipping location address.

Shipping
Location		Estimate
Shipping Time		Estimate
Shipping Rate (RM)		Estimate
Additional KGS Rate (RM)
Peninsular Malaysia2-3 Business DaysRM 8.60 (1st kg)RM2.50 (per kg)
East Malaysia3-7 Business DaysRM 17.20 (1st kg)RM14.50 (per kg)


** Estimate shipping time is subjected to courier service’s changes.
** Estimate shipping rate and additional kgs cost including handling fees, fuel charges and taxes.

All items sold are final. PROX do not accept any returns and refunds of buyer change-of-mind once an order had been placed and confirmed through our website.
We encourage Buyers to communicate with our customer service in the event when problem arises in a transaction or during production/delivery process.

ACCEPTANCE OF RETURN, REFUND AND/OR EXCHANGE
  1. Buyer received manufacturer defective item(s) and no available stock for replacement. *Manufacturer defective item refers to the characteristic of a product which found error in the design or production, causing it to not working properly.
  2. ​Buyer received item(s) already damaged (e.g. material imperfections, loose wools).
  3. Item(s) delivered does not match with the agreed specification (e.g. wrong size or color) to the buyer order.
  4. Required item(s) ran out of stock after payment confirmed.
REFUSAL OF RETURN, REFUND AND/OR EXCHANGE
  1. Manufacturer’s defective item does not include the wrong size chosen, wrong colour chosen, dislike of design chosen or any error in purchase caused by the buyer.
  2. Product colour difference (due to different devices) and measurement difference (laid flat) within a range of 0.5 to 1.5 inches will not be considered as defective items. Refund and/or exchange will not be allowed in this case.
  3. ​Discolouration and garment shape defects caused by buyers’ neglecting during washing. Please refer to the washing instruction in the “care label” before washing.
  4. Returns and exchange are not applicable for SALE and PROMOTIONAL item(s).
  5. Free gift(s) are not eligible for returns and/or exchange.
  6. If the package is undelivered due to invalid address, wrong contact number and/or no one is present at the given address to receive the package, the buyer will have to bear for the additional re-sending shipping fees for the goods. Buyer will be informed by email or phone calls. However, it should be noted that the goods will be disposed/non-claimable after 10 working days ​from the email’s notification date.
APPLICATION FOR RETURN, REFUND AND/OR EXCHANGE
  1. Please contact our customer service through order@arumn.com within seven (7) days upon receiving the package, and this date will be verified from the courier signed received date. Any claims made after seven (7) days will not be accepted.
  2. Any item(s) returned to us prior to consultation with our customer service would not be entertained.
  3. After the company verification and acceptance of the returns, Buyer shall return the products immediately after verification notice issued by PROX through email or phone call.
  4. Free gift(s) or any complimentary that came with the purchase has to be sent back for all returns request. Any missing items will be deducted from the refund amount of your purchase.
  5. ​Buyer is encouraged to return the defective/wrong item(s) together with original invoice and copy of posting certificate or tracking slip.
  6. Any products returned after fifteen (15) days from order date will not be accepted and no refund shall be given.
  7. A replacement item(s) will be sent as an exchange of the defective/wrong item(s) once the returned item(s) is received and verified.
LIABILITY OF RETURN ITEM(S) AND SHIPPING FEES
  1. Buyer is to ensure the item(s) to be returned in the following conditions:
    • Item(s) is still packed in its original packaging condition with tags intact.
    • Item(s) was not worn, soiled, stained or washed.
    • Item(s) was not damaged, altered or torn in normal usage in any circumstances.
  2. For a refund, shipping fees paid are not refundable. Refunds are only provided after products are received and processed at our warehouse.
  3. Buyer is responsible for the shipping costs, handling charges and taxes (if any) at full expenses for the exchanged item(s). It should be noted that the actual shipping cost can be greater than the product value.
  4. PROX will not responsible if the returned parcel was lost or damaged during the delivery.

PROX reserves the right to reject any return, refund and exchange request that does not fulfill above policies.

By ordering products on PROX website, you agree to be bound by the Return & Refund Policy terms & conditions.

This Agreement of “terms and conditions” set forth the general terms and condition of User’s (The User referred to individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.) usage of the Company’s (The Company referred to PROX TECHNOLOGY SDN. BHD., No.28, Jalan Damai Utama, Taman Industri Damai Plus, Off Jalan Kluang, 83000 Batu Pahat, Johor Darul Takzim, Malaysia.) Website (The Website referred to ARUMN, accessible from https://arumn.com/). By accessing, browsing or otherwise using this Website and Services, User acknowledge that have read, understood and agree to be bound by the terms of this Agreement.

GENERAL TERMS
  1. The terms in this Agreement may have been translated to any form if the Company have made them available to User on the Website. User agrees that the original English text shall prevail in the case of a dispute.
  2. The Company reserves the right to reject any services to anyone for any reason at any time.
  3. User should understand that certain content (not including credit card information), may be transferred unencrypted and involve transmissions over various and/or different networks and changes to conform and adapt to technical requirements of connecting networks and/or devices.
  4. User agree not to reproduce, duplicate, copy, sell, resell and/or develop any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the service is provided, without express written permission by the Company.
  5. User must not spread any Trojan or viruses or any code of destructive nature to the Website.
USER ACCOUNTS

When User create an account on the Website, User are responsible for maintaining the security of the account and are fully responsible for all activities that occur under the account and any other actions taken in connection with it. The Company may, but have no obligation to monitor and review new accounts before User may sign in and start using the Services. User must immediately notify the Company of any unauthorized uses of User’s account or any other breaches of security. The Company will not be liable for any acts or omissions by the User, including any damages of any kind incurred as a result of such acts or omissions. The Company may suspend, disable, or delete User account (or any part thereof) if determine that User have violated any provision of this Agreement or conduct any content that would tend to damage the Company reputation and goodwill.

INFORMATION ACCURACY

The information and material on this Website is provided for general knowledge and should not be relied upon or used as the sole basis for making any decisions without consulting for more accurate, complete and timely resources of information. The Website may contain certain chronological information that provided for reference only. The Company reserves the right to modify the contents in this Website at any time without obligation to inform the User for each change made. Users agree for the responsibility to monitor changes to the Website.
There might be, occasionally, information on the Website that contains typographical errors, inaccuracies of product description, promotions, pricing, availability, shipping rates, delivery times, etc. The Company reserves the right to correct any errors and/or inaccuracies at any time without prior notice to the User. No specific updated date should be indicated for these modifications made.

MODIFICATION OF PRODUCTS AND SERVICES DETAILS
  1. The Company reserves the right to modify or discontinue any products and/or services at any time for any reason without prior notice to the User.
  2. Products prices are subjected to change at any time for any reason without prior notice to the User.
  3. The Company is not liable to the User for any contents modification, prices change, suspension and/or discontinuance of any products and services.
LINK TO OTHER RESOURCES

The Website and Services may link to other resources (such as websites, mobile applications, third-party services, etc.), but the Company are not directly or indirectly implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. The Company are not responsible for examining or evaluating, and do not warrant the offerings of, any businesses or individuals or the content of their resources. The Company does not assume any responsibility or liability for the actions, products, services, and content of any other third parties. User should carefully review the legal statements and other conditions of use of any resource which access through a link on the Website and Services. User linking to any other off-site resources is at User own risk.

PROHIBITED USES

Users are prohibited from using the Website and Services or Content:

  1. For any unlawful purpose.
  2. To solicit others to perform or participate in any unlawful acts.
  3. To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances.
  4. To infringe upon or violate the Company intellectual property rights or the intellectual property rights of others.
  5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  6. To submit false or misleading information.
  7. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet.
  8. To spam, phish, pharm, pretext, spider, crawl, or scrape.
  9. For any obscene or immoral purpose.
  10. To interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet.

The Company reserves the right to terminate User’s usage of the Website and Services for violating any of the prohibited uses

INTELLECTUAL PROPERTY RIGHTS

“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world.
All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of the Company. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. User’s usage of the Website and Services grants no right or license to reproduce or otherwise use any of the Company or third party trademarks.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, in no event will the Company, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of the Operator and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to the Operator for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

INDEMNIFICATION

User shall agree to indemnify and hold the Company and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to Content, User use of the Website and Services or any willful misconduct on User part.

SEVERABILITY

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

TERMS & CONDITIONS UPDATES

The Company may modify and update this Agreement and/or its terms at any time effective upon posting of an updated version of this Agreement on the Website without personal/direct notice to inform the User. Continued use of the Website and Services after such changes shall constitute User’s consent to such changes.
Users are advised to review this Agreement periodically for any changes on this page by tracking the updates with referring to the “updated date” at the top of this page.

CONTACT US

The Company may modify and update this Agreement and/or its terms at any time effective upon posting of an updated version of this Agreement on the Website without personal/direct notice to inform the User. Continued use of the Website and Services after such changes shall constitute User’s consent to such changes.
Users are advised to review this Agreement periodically for any changes on this page by tracking the updates with referring to the “updated date” at the top of this page.

FOLLOW US
Contact Us
CUSTOMER CARE

ARUMN

© 2021 ALL RIGHTS RESERVED

Join our community

© ARUMN. ALL RIGHTS RESERVED

Size Chart

{ CLOSE }

Sign in

NEW CUSTOMER?
{ CLOSE }